The Power to Nurture Customer Relationships
Video-based Nurture Training for Creating Relationships by Design

Customer Nurturing Starts at the Top

I'm sure you'll agree that changing or growing a customer nurturing culture is no quick and easy project. It takes constant reinforcement and repetition to create and develop habits out of positive customer behaviors. That's why we developed The Power to Nurture Customer Relationships. Our customers have been asking for a video-based nurture training program -- one that could be facilitated by their own people and could be presented in a brief, brown-bag lunch format. So, here it is -- especially designed for six, one-hour, hands-on, customer intensive meetings. During each video, Jim Cecil explores key reasons why to and innovative ways of how to nurture customers and prospects effectively. This exciting six-part program has everything you need to inform and train your team and comes complete with facilitator's guide, overhead and handout masters, ready to view and learn.

The Power to Nurture Customer Relationships may be the power tool your team needs to get your customers to call you first when they are ready to buy.

• Tape 1 - The Battle for Your Customer's Mind
• Tape 2 - A Love Affair with "A" Customers
• Tape 3 - The Power of Customer Profiling
• Tape 4 - The Power of Mental Positioning and Differentiation
• Tape 5 - Nurturing Action Plans
• Tape 6 - Implementing the Nurturing Culture

If you have seen Jim speak, then you know the power of his message and delivery. Jim Cecil designed this video-based, nurture training series to assist CEO's, marketing managers and sales reps maintain continuous nurture skills development training. This series creates a focused, proactive, self-paced training system that teaches each member of your team exactly what they must do to create loyal, happy customers. This brand new series ensures that Customer Relationship Management is learned, implemented, and cloned as a process. The Nurture Selling Video Series lets you utilize working sales meetings for advanced and repetitive learning experiences. It allows continuity of training to deal with your team's natural growth as well as for indoctrinating new hires. It was created to become the nucleus of your entire business management library and will grow in value from year to year. Unlike seminars, the Nurture Selling Video Series is designed to increase sales due to its repetition and constant reinforcement. The combination of the videos, facilitator's guide, and individual attendee workbook helps people better understand and more swiftly implement the nurture philosophy in your firm.

Jim Cecil's Power to Nurture Customer Relationships Video Series represents a quantum leap in customer relationship training. Its simplicity and effectiveness will enhance all your customer relationship training discussions. Your investment in this training demonstrates that you really get it -- that the area of greatest competitive advantage, which remains to be exploited, is the actual management of the quality of your customer interactions and your relationships with critical business contacts.

Order today and receive a free bonus audiocassette transcription of each video session for drive-time repetition -- a $35 Value!

Six one-half hour video presentations, leaders guide and materials - $995.00 (US)